MIND THE GENERATION GAP Episode 10 - What employers are getting wrong when it comes to Gen Z

In this episode of Mind the Generation Gap, host Louise Kennedy is joined by Natalie Henson, People Director at Sage, to explore what Gen Z really wants from the workplace - and how businesses can adapt to bring out their best.

With 25 years of HR experience and two Gen Z sons at home, Natalie brings a practical, grounded perspective on breaking down generational stereotypes, rethinking recruitment, and building workplaces where every generation can thrive.

In this episode, we discuss:

1. Beyond the Misconceptions: Are Gen Z really "lazy," or are they just clear about what they want?

2. Recruitment & Retention: How candidate expectations around flexible working, company values, and career progression are shifting.

3. Digital Natives vs. Real-World Communication: Overcoming post-COVID communication hurdles and building in-person confidence.

4. Reverse Mentoring: Why encouraging two-way feedback and healthy challenge drives business efficiency.

5. Managing for Success: The importance of psychological safety, manager training, and feedback loops.

6. Redefining Success: Advice for the next generation of leaders and what true job satisfaction looks like today.

Watch below or listen on Spotify here.